My research agenda broadly encompasses organizational change and adaptation, bureaucratic decision-making, and the administrative performance of government agencies. I study how administrative structures and organizational behaviors shape the effective delivery of government programs.
In my dissertation project, I examine the organizational theory implications of administrative decentralization, with a specific application to the local offices of state unemployment insurance programs of the American states. Leveraging individual-level data on eligibility decisions made by state unemployment insurance agencies, my research project (a) explores how local contexts affect disparities in field office decision-making, (b) assesses the role of field investigators in shaping program outcomes, and (c) investigates the impact of technology on the relationship between central and field offices in a decentralized, state-administered program.
I hold an M.P.A. from Seoul National University and a B.A. with dual majors in International Studies and Public Administration from Korea University.